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Critical ops trainer 2.6
Critical ops trainer 2.6




critical ops trainer 2.6

Risks that must be mitigated and managed.Regulations and legal aspects that needs to be respected.Assets that needs to be set up (data, licences, hardware, utilities, etc.).Skills and roles that are needed for the deployment period.Integrations that need to be created and managed.Processes, services and assets that need to be retired.

critical ops trainer 2.6

Capability creation or updates, including ecosystem, people, processes, solutions, assets and data.Scope of the transformation (geography, departments, users, etc.).In identifying the impacts, the following aspects must be considered: The business impactof any transformation must be identified and understood as early as possible in the request stage. It is critical that people adapt and change in line with the deployment, and that acceptance of change does not become a bottleneck for the deployment.

critical ops trainer 2.6

A very human and understandable attitude is to resist change or to have too high expectations for change.ĭeployment and training i s essential in all transformations as it plays a key role in the adoption of the new capability, product or service being deployed. Usually, it is about replacing something we currently have or use by something better or getting something, we have not had before.

  • 6.5 Continual improvement and retirementĮvery development implements a transformation, whether a small change in functionality or a major business change.
  • 6.2 Service release and operational readiness.
  • critical ops trainer 2.6

    6.1 Service integration and quality assurance.6.0 Introduction to Services Discipline.5.2 Prioritisation, commitment and backlog.5.0 Introduction to Development Discipline.4.3 Supplier relationship and performance management.4.0 Introduction to Sourcing and Optimisation Discipline.3.4 Risk, quality, compliance and ethics.3.0 Introduction to Strategy and Governance Discipline.1.2 Introduction to Business Technology Standard.1.1 Introduction to Business Technology.






    Critical ops trainer 2.6